PLEASE READ THESE TERMS OF SERVICE CAREFULLY BEFORE USING THIS WEBSITE OR MOBILE APPLICATIONS
1.1. The website at domain mywondr.co, iOS and Android Mobile Applications ("Site") is a website operated by under the trading name of WONDR by Project Bear Ltd, registered in England and Wales under company number 09239223 with its registered office at iCentrum, Innovation Birmingham Campus, Holt Street, Birmingham, West Midlands, England, B7 4BB (“we”, “us” or “our”).
1.2. If users & guides of the Site (“you”, “your” or “yourself”) have any questions about these Terms or any problems accessing or using the Site or any of its contents please contact help@mywondr.co
2.1. These terms and conditions inform you of the terms of use of browsing the Site and accessing the content, feeds and services provided to you by us on or from the Site (collectively the Service).
2.2. Your legal agreement with us is made up of
2.2.1. these terms and conditions;
2.2.2. our Privacy Policy, which sets out the terms on which we process any information collected about you from, and the cookies we use on, the Site. By using the Service, you consent to such processing and you warrant that all information provided by you is accurate; and
2.2.3. our Community Guidelines (all collectively referred to as these Terms).
2.3. The Service is provided to you for your personal use subject to these Terms. By using the Service, you accept these Terms. If you do not agree to be bound by these Terms, do not continue to access the Site or use the Service.
2.4. The Service constitutes an Information Society service within the meaning of the Electronic Commerce (EC Directive) Regulations 2002 (the “Regulations”). As such, we as Service providers are required to act expeditiously to protect third party rights and you agree (a) to comply with any directions given by us in order to comply with the Regulations; (b) that we may disable access to all or any part of the Service or to content accessible by means of the Service if we believe this is necessary or desirable to comply with our obligations under the Regulations.
3.1. We may revise the provisions of these Terms from time to time, for example to reflect changes to the law or changes to the functionality of the Service or the Site, by amending this page. We will note the latest version of the Terms by changing the date in the header of the Website. We will also seek to update users by email where possible to advise of any such changes (New Terms).
3.2. Notwithstanding the provisions of 3.1, you should review these Terms regularly to check for New Terms If you do not agree to the New Terms you should immediately cease to use the Service or the Site as your continued use of the Service or the Site will constitute acceptance of the New Terms.
4.1. Access to the Site and use of Service is permitted on a temporary basis, and we do not guarantee that either will always be available or uninterrupted. Accordingly, we advise all users to back up important bookmarks and URLs of material which they store using the Service (“User Content” as defined below) and any conversations or other important information. We may suspend, withdraw or change all or any part of the Service without notice. We will not be liable if for any reason the Service or any part of it is unavailable at any time or for any period
4.2. You are responsible for making all arrangements necessary for you to have access to the Service. You are also responsible for ensuring that all persons who access the Service through your internet connection are aware of these Terms and that they comply with them.
4.3. The Site offers you the opportunity to store links to URLs of specific content and (where the author of the linked content has elected to use open graph tags, but not otherwise) thumbnail images of that content for future reference and, when you use our Bookmarks functionality, your own notes on that content (together “User Content”). You must in respect of User Content abide by the provisions of clause 6 below and, in particular but without limitation, a) link to User Content only for your own private research and study; b) promptly inform us of any complaints made to you in respect of your User Content ; and c) comply with any directions given by us with respect to User Content. You grant us the non-exclusive perpetual right to store, copy, and use User Content in which you own the intellectual property for our internal business purposes and to promote the efficient and effective working of the Site. We may delete any User Content which in our opinion contravenes applicable guidelines of the Site.
5.1. To access some of the features of the Site and/or certain elements of the Service you will need to create an account with us, which will require a username and a password referred to as your login details. We will hold your login details and any personal data you provide in accordance with the Privacy Policy.
5.2. If you are under the age of 18 years old you must obtain the permission of your parent or guardian to use the Site. You are not permitted to use the Site and/or sign up for an account with the Site if you are under the age of 13 years old.
5.3. It is important that you treat your login details as confidential, and that you do not disclose them to any third party. If you suspect or know of any breach of your account details you must notify us immediately at help@mywondr.co.
5.4. You must not solicit the login information or access an account belonging to another user.
5.5. We have the right to suspend or withdraw your account and disable any user identification code or password, whether chosen by you or allocated by us, if in our opinion you have failed to comply with any of the provisions of these Terms.
5.6. The internet is not a secure medium and privacy cannot be assured. We therefore do not accept responsibility for any harm or damage you may experience or incur by sending personal or confidential information to us over the internet or if we send you such information at your request.
6.1. Your permitted access to and use of the Site and Service is governed by the following conditions set out in paragraph 6.6 and the Community Guidelines.
6.2. You agree that you will comply these Terms at all times while using the Service.
**6.3.**You agree that failure to comply with these Terms will constitute a breach of these Terms, which may result in us terminating or suspending your access to the Site and/or Service, including any content that you may have bookmarked, posted, discussed or uploaded on the Site.
6.4. You acknowledge and agree that we reserve the right to review and/or remove any content, in whole or in part, that we feel violates these Terms, or for any other reason at our sole discretion.
**6.5.**You may choose to contact other users of the Site/Service using our features and other users may contact you. We do not verify the identity of our users and do not accept any responsibility for other users’ use of any information or content that you choose to put in the public domain by sharing such information via the Site. You can flag or contact us at help@mywondr.co about content, posts or communication of any type, that appear to violate these Terms or which you feel are offensive and we may have to review content you have uploaded via the Site if you, or another user, notifies us of content that violates these Terms.
6.6. You acknowledge and agree that you must:
6.6.1. ensure that your use of the Site/Services including User Content and any other interaction you have is lawful, ethical and respectful of the legal rights and interests of other people and in accordance with these Terms and our Community Guidelines;
6.6.2. not save, post or share any content on the Site that is: pornographic or contains nudity; contains graphic or gratuitous violence or acts of animal cruelty; incites violence or hatred; and/or promotes criminal activities or acts of terror or is otherwise in our opinion offensive or inappropriate;
6.6.3. not, nor permit anyone else to, copy, imitate, reproduce, republish, upload, post, transmit, modify, index, catalogue, mirror or distribute the Service in any way without our express prior consent;
6.6.4. not infringe the rights (including personal information, privacy and intellectual property rights) of any other person or organisation, or assist any person to infringe the rights of another including, without limitation, posting material which was originally supplied on a “pay-per-view” or paywalled basis in such a way as to make it available free of charge to you or third parties or otherwise breaching copyright in relation to User Content;
6.6.5. not access content through any technology or means other than the facilities provided by the Service and for any reason other than your personal, non-commercial use as intended and permitted by us;
6.6.6. not use the Service for the solicitation of business in the course of trade or in connection with a commercial enterprise or to solicit for commercial purposes any users of the Service with regard to the content submitted to the Service;
6.6.7. not use the Service for the promotion, organisation or facilitation of acts that may be harmful to other people, including, but without limitation, criminal acts, acts of terrorism, bullying, and/or physical or sexual abuse or violence;
6.6.8. notify us as soon as you become aware of any offensive or inappropriate content that is on our Site or accessible via our Site through a link to a third party web site or resources by using the flagging capabilities on our Site; and
6.6.9. comply with the rules for User Content.
7.1. We are the owner or licensee of all intellectual property rights in the Site and Service and all design, text, pictures, graphics (and the selection and arrangement of them), software compilations, coding, underlying source code, software and all such materials forming part of the Site, excluding any Third Party Content and User Content as defined in paragraph 8.2 (Our Content).
7.2. You may not otherwise reproduce, modify, copy or distribute or use any of the materials or content on the Site without our written permission and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
7.3. You must not use any part of the content on the Site for commercial purposes without obtaining a licence to do so from us or our licensors and you should be aware that such licences may be granted or withheld in the sole discretion of us or our licensors.
7.4. If you copy, print or download material or content from the Site in breach of these Terms you must immediately cease to use the Site and erase, destroy and/or return any unauthorised materials and content to us.
7.5. If you believe that any content on the Site in any way infringes intellectual property rights belonging to you or any third party please contact us immediately at help@mywondr.co identifying the rights and the content you claim is infringing intellectual property rights.
8.1. Where our Site contains links to other sites and resources provided by third parties these links are provided for your information only (Third Party Sites). We have no control over the content of Third Party Sites, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing Third Party Sites via our Site we advise you check the terms of use and privacy policies of the Third Party Sites to ensure compliance and determine how they may use your information.
8.2. The copyright, trade mark rights and all other intellectual property rights in any materials or content forming part of any Third Party Sites belongs solely to the third party owners of the site or their licensors (Third Party Content). Such Third Party Content may not be downloaded, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed or otherwise exploited without the prior written consent of the owner of the Third Party Site or terms of use of that Third Party Site and where it is imported as User Content into the Site, the additional rules applying to User Content will apply to that Third Party Content.
8.3. You acknowledge and agree that we:
8.3.1. do not endorse the content of any Third Party Sites or any advertising, products or other materials on or available from Third Party Sites; and
8.3.2. we are not responsible for the availability of any Third Party Sites.
8.4. You acknowledge and agree that we are not liable for any loss or damage which may be incurred by you as a result of (i) the availability of Third Party Sites, including if such content is removed from the Site by us or (ii) as a result of reliance placed by you on the accuracy and completeness of any products, information or other materials available from such web sites or resources.
Guides are featured content creators on the Site; who support The Company to offer paid access to Community groups, Courses, Live Discussions or Workshops and OnDemand Content. References to “you”, “your” or “yourself” in section 9.1 are in the context of and for "guides".
For any questions in relation to these terms please contact communityteam@mywondr.co
9.1.1 License to Content & Content Ownership
9.1.1.1 Free Content - The Company do not own any content that you create, unless arranged with The Company directly. All intellectual property rights to such content remain yours. However, in creating any free to access content, you give the Company and its users a, royalty free, worldwide, non-exclusive, irrevocable licence to copy, distribute, share, upload and transfer this content as part of running and promoting of the WONDR Platform. This may include social media platforms or other third parties for purposes like promotion.
9.1.1.2 Paid Content - In creating any paid to access content, you give the Company, royalty free, worldwide, non-exclusive, irrevocable licence to copy, distribute, share, upload and transfer this content as part of running and promoting the WONDR Platform. This may include social media platforms or other third parties for purposes like promotion. The licence you grant, also gives the right for The Company to use any content to deliver any future shared revenue models that are established.
9.1.1.3 You should not upload any content or engage with the community on the WONDR, if you are not comfortable with what is mentioned in 9.1.1.1 & 9.1.1.2.
9.1.2 Our Commitment to guides and Impact Creators
9.1.2.1. When you create a guide account on the platform, you will be required to onboard through a guide success programme to be featured on the network.
9.1.2.2. When you have completed this checklist, The Company reserves the right to review and approve your account on the platform.
9.1.2.3. When your account is approved, you will be featured on the network, which includes recommending you to our community through our Discovery Network and marketing. This may, but not always, include promotion of additional means such as social media or advertisement.
9.1.2.4. Please note that you understand that you will only be featured should your community fit with these Terms & Conditions, Community Guidelines, and topics which suit our users.
9.1.2.5. As a commitment from The Company, you are free to speak to our guide Success Team for setting up your account which you can contact here communityteam@mywondr.co.
9.1.3. Prohibited Content
9.1.3.1. guides must not upload content that infringes these terms and conditions, Community Guidelines, nor does it violate any law, regulations or infringe any rights of any third party. This includes content or any service you offer, free or paid.
9.1.3.2. guides are solely responsible for your use of our platform and any content or actions that you perform. You should only upload or share Content that you are comfortable sharing with others.
9.1.3.3. guides must ensure that all content you provide is educational. This means, that you will not mislead, misrepresent or share un-factual information to The Company or to our users.
9.1.3.4. The Company reserves the right to remove any content that is uploaded that doesn’t comply with these Terms and Conditions, Community Guidelines, laws or regulations.
9.1.3.5. At our sole discretion, the Company reserves the right to investigate and take appropriate legal action against any user or guide who acts in violation of our terms,
9.1.3.6. Should any content be removed from the platform by The Company, you understand the Company is not liable in any way for the loss of content that you may have incurred.
9.1.4. guide’s Paid Content Access
9.1.4.1. The Company understands that content you produce behind a paywall should stay private to paying subscribers; as such, you should let The Company know immediately if you believe someone has infringed your intellectual property rights and shared this content without paying.
9.1.4.2. Should your appeal be accepted by The Company, user accounts will be suspended that have infringed your rights.
9.2.4.3 Should you run a course through the platform you are in control of who attends the live discussion and you should check the participants before starting that they have paid.
9.1.5. Payments from paying subscribers or paying members on courses
9.1.5.1. In order to be a guide on the platform, you understand and agree to use our technology to handle and process any payments. Any payment services which are used that are not through our technology are likely to lead to a suspension of your account.
9.1.5.2 The Company runs a shared revenue model with its guides and you understand that a percentage of revenues from members are calculated and distributed to you as outlined in the fees section (9.1.7).
9.1.5.3. The Company uses a trusted third party Stripe to handle all payment transactions in regards to your subscription. For any payments received via the iOS on Android App Store are transferred to you.
9.1.5.4. In using Stripe, you understand that you will be creating a 'Stripe Connect' account—your own Stripe merchant account that is linked to WONDR's Stripe account.
9.1.5.5. Stripe handles all payment related information and data about you, your subscribers, or paying members, you can see how this is used in Stripe’s Terms and Privacy Policy.
9.1.5.6 You understand that you will only be paid once the course has been successfully delivered.
9.1.5.7. You understand that you have the sole responsibility to deliver and run, workshops & live discussions, community groups or upload on-demand content to be a guide on the platform.
9.1.5.8. You understand that any disputes between you and your subscribers must be handled personally and any refunds offered between yourself and them.
9.1.5.9. You understand that from time to time the platform may experience technical issues. The Company will agree to act expeditiously to resolve any such issues should this impair the subscription offering to your subscribers. However in such circumstances, you will not hold the company liable for any loss of income or disputes arising from your subscribers.
9.1.6. Guide Termination
9.1.6.1. Should you at any time cancel your subscription, you can do this by contacting communityteam@mywondr.co. We will then cancel the subscription for your paying subscribers. You have the sole responsibility to ensure that you fulfil any subscription that has been paid for by a subscriber. This means from the moment you cancel your subscription as a guide, you must fulfil the services you offered until the last subscribers renewal date.
9.1.6.2. WONDR at any time may choose to terminate you as a guide on the platform, this is likely to be as a result of inactivity or a breach of our terms & conditions.
9.1.7. Fees
9.1.7.1. Subscriptions
9.1.7.1.1. The guide understands that they will receive 50% of net revenue received from members they introduce as a customer to The Company, after payment processing fees, taxes or App Store charges. For example the iOS app store currently charges a 30% charge on all revenues received via they app stores.
9.1.7.1.2. You understand that you will only receive 50% of revenues if you introduced the customer via the share button on your profile.
9.1.7.1.3. From time to time the guide understands that the 50% fee may change, however The Company will give a minimum of 1 months notice.
9.1.7.2. OnDemand Uploads
9.1.7.2.1. The guide understands that they will receive 90% of net revenue received from members, after payment processing fees, taxes or App Store charges. For example the iOS app store currently charges a 30% charge on all revenues received via they app stores.
9.1.7.2.2. From time to time the guide understands that the 90% fee may change, however The Company will give a minimum of 1 months notice.
9.1.7.2.3 guides will be solely responsible for all taxation costs that may arise in their respective country of origin following the delivery of each course and the receipt of income from the Company.
9.1.7.2.4 guides can expect an invoice to be raised on their behalf by The Company for their income with a breakdown of fees.
References to “you”, “your” or “yourself” in section 9.2 are defined as all other users of the site that are not guides.
For any questions in relation to these terms please contact communityteam@mywondr.co.
9.2.1. License to Content you pay to access
9.2.1.1. As a user of the platform, where you have accessed paid content, you must not copy, record, share, transfer or distribute content, documents, or intellectual property of guides or other users.
9.2.1.2. Any distribution of such content may result in the suspension of your account. In doing so, you understand that this may mean you are not able to access your subscription, however you have the right to cancel your subscription during this time.
9.2.2. Accessing a Subscription
9.2.2.1 By purchasing the subscription, you can expect to be contacted by a member of the WONDR team to understand your goals and needs. You are paying to access a global community, rooms and workshops that are run in support of our guides, and will remain available to you until you cancel your monthly subscription.
9.2.2.2. You understand that the fulfilment of your subscription lies with the guides you have subscribed to. However, you can report a subscription to The Company, if you believe that it does not represent in any way an offering that was advertised to you.
9.2.2.3. You understand that based on our investigation with the guide this may not result in a refund, should The Company be satisfied with the subscription being fulfilled.
9.2.2.4. In order to understand more about your subscription, you can contact the guide at any time.
**9.2.2.5.**You understand that a guide may choose to stop acting as a guide on the platform at any time you purchased at any time, in such scenario you may chose to cancel your subscription (9.2.4) or continue to receive benefits from other guides.
9.2.2.6. You can report any guide to The Company on communityteam@mywondr.co.
9.2.3. Paying for Subscription
9.2.3.1. You agree and understand that you are happy for the Company to use Stripe or the iOS App Store for its handling of your payment details. You can find out more information about how they handle your information in their terms and privacy policy.
9.2.4. Cancelling a subscription
9.2.4.1. You understand at this time the Company does not have a page on the platform to cancel your subscription. However, should you wish to cancel, you can do this at any time by contacting communityteam@mywondr.co and The Company will process this for you with 2 working days.
9.2.4.2. You understand that for iOS users, you are subject to refund and cancellation rules as per the iOS App Stores terms and conditions.
9.2.5 Accessing a Course you have paid for
9.2.5.1 Upon paying for a course, we guarantee a full refund should the course not start for unforeseen reasons. You can contact us any time at communityteam@mywondr.co for the confirmed start date of the course.
9.2.5.2 Once the course has begun, you will be sent Zoom links and course documentation. Should you for any reason have a concern with the content you are receiving, and do not believe you have access, contact the WONDR team at anytime to assist at communityteam@mywondr.co.
9.2.6 Paying for a Course
9.2.6.1 You agree and understand that you are happy for the Company to use Stripe or the iOS App Store for its handling of your payment details. You can find out more information about how they handle your information in their terms and privacy policy.
9.2.6.2. You understand that for iOS users, you are subject to refund and cancellation rules as per the iOS App Stores terms and conditions.
9.2.7 Cancelling a course and requesting a refund
9.2.7.1. Should you not be happy with the course you have paid for you can request a refund before the second session in the course begins. At which point will we issue with a refund.
10.1. Nothing in these Terms shall affect any statutory rights that you are entitled to and that you cannot contractually agree to waive or alter.
10.2. We provide the Site and Services on an “as is” basis, and we make no representation or warranty to you in respect to them, in particular, we do not warrant or represent that:
10.2.1. your use of the Service will be uninterrupted, secure, timely or free of error;
10.2.2. any information obtained by you as a result of using the Service will be reliable, complete, accurate or up-to-date; or
10.2.3. your use of the Service will fulfil your expectations or requirements.
11.1. Nothing in these Terms excludes or limits our liability to you for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law, for example those relating to the rights of consumers.
11.2. Subject to paragraph 10.1:
11.2.1 we will not be liable to you for:
a loss of profit, sales, business revenue (whether incurred directly or indirectly);
b loss of goodwill or business reputation;
c loss of opportunity;
d damage to property;
e loss of data suffered by you;
f any loss or damage which may be incurred by you as a result of using the Site or Service; or
g indirect or consequential loss.
11.2.2. we will not be liable to you for any loss or damage which may be incurred by you as a result of:
a any changes which we may make to the Site or Service, or for any permanent or temporary cessation in the provision of the Site (or any content or features within the Site);
b the deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through your use of the Site;
c your failure to keep your Site password or account details secure and confidential.
d your reliance on any advice or recommendation communicated to you by other users of the Site or information you consumer via the Site/Service.
11.3. The limitations on our liability to you set out above shall apply irrespective of whether or not you have advised us of, or we should have been aware of, the possibility of any such losses arising.
12.1. Please note that there are inherent risks in communication via the internet. We do not, to the maximum extent permitted by law, accept any liability for any virus or similar destructive code which any computer equipment and/or software used by you may suffer as a result of your accessing the Site and/or any other communication via the internet between you and us.
12.2. It is your responsibility to scan what you choose to download from the Site to ensure that it is free of such items as viruses, worms, trojan horses, logic bombs and other similar destructive code.
12.3. You must not introduce any viruses, worms, trojan horses, logic bombs or other similar destructive code or malicious material to the Site. You must not attempt to gain unauthorised access to the Site, the servers on which it is stored or any server, computer or database connected to the Site, nor attack the Site using a denial of service attack or a distributed denial of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990 and equivalent laws in other jurisdictions. We may report any such breaches and disclose personal data relating to you to any relevant law enforcement agency. In the event of such a breach, your right to use the Site would cease immediately without prejudice to any other rights open to us in such circumstances.
13.1. You may not frame or permit another to frame the Site on any other website.
13.2. You must not establish a link that suggests any form of association, approval or endorsement with or from us where none exists and in any event without our prior written permission in advance.
13.3. We reserve the right to withdraw permission to link to the Site at any time and without notice.
14.1. We may update the Site and/or Services at any time, and may change the content at any time. Please note that any of the content on the Site may be out of date at any given time and we are under no obligation to update it.
15.1. You may not transfer any of your rights under these Terms to any other person. We may transfer our rights under these Terms to another business or person where we reasonably believe your rights will not be affected.
15.2. If you breach these Terms and we choose not to take immediate action, such inaction shall not constitute a waiver of our rights and remedies and we will still be entitled to use such rights and remedies at a later date or in any other situation where you breach the Terms.
16.1. These Terms are subject to the laws of England and Wales and both of us agree to the non-exclusive jurisdiction of the courts of England and Wales.
17.1. WONDR is a trade mark of Project Bear Ltd.
18.1. If you have any concerns about material which appears on our Site or other queries, please contact us at: help@mywondr.co.
Project Bear Ltd T/A WONDR, Alpha Works, Alpha Tower, Suffolk Street Queensway, Birmingham, B1 1TT
Our VAT number is 242 6373 14. We are registered in England and Wales as a limited company. Thank you for visiting our Site, we’re extremely grateful for your support.
Helping impact-driven leaders build profitable businesses tackling environmental and social challenges.